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9-1-1 Updates
For more information, please email 911services@apco911.org
Updated 9-1-1 Funding Matrix Updated April 2008
Click here to download.
APCO APPLAUDS FCC FOR POSITIVE PUBLIC SAFETY ACTIONS
The Association of Public-Safety Communications Officials (APCO) International today applauded the Federal Communications Commission (FCC) for its actions that will improve first responder capabilities. Read More.
APCO ANNOUNCES PUBLIC REVIEW AND COMMENT PERIOD FOR CANDIDATE AMERICAN NATIONAL STANDARD
The Association of Public-Safety Communications Officials (APCO) International, announced today the beginning of a 30-day public review and comment period for APCO International's first candidate American National Standard (ANS), The Minimum Training Standards for Public Safety Communications Training Officers (CTO). Read More.
P33 Certification Agency Procedural Guidelines
Certification of Training Programs as meeting the APCO International Minimum Training Standards for Public Safety Telecommunicators.
Read More.
VIRGINIA COMMONWEALTH UNIVERSITY NAMED 2007 APCO CALLS AWARD WINNER
The Association of Public-Safety Communications Officials (APCO) International today announced the Virginia Commonwealth University as the 2007 Corporate Award for Leadership in 9-1-1 Location Solutions (CALLS). Read More.
APCO Stresses 9-1-1 Challenges to Congress
In testimony on April 10 before the Senate Committee on Commerce, Science and Transportation, APCO International’s President Wanda McCarley stressed three major challenges to meeting the public’s expectations for the future of 9-1-1, including technology, funding and staffing issues. Read More.
APCO AND IJIS REAFFIRM PARTNERSHIP FOR PUBLIC SAFETY INFORMATION EXCHANGE
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APCO RELEASES TRAINING STANDARDS FOR COMMUNICATIONS TRAINING OFFICERS (CTO)
The Association of Public-Safety Communications Officials (APCO) International today released the Minimum Training Standards for Public Safety Communications Training Officers (CTO). Read More.
APCO Accepting Nominations for PSAP and CALLS Awards
APCO International is seeking nominees for this year’s awards. The deadline for nominations is April 1.Visit the PSAP Awards . For more information on the CALLS Award, Read More.
APCO to Conduct Review of Maryland Communications Center
APCO International will be conducting a Member Assistance Advisory Program (MAAP) review of the Anne Arundel County (MD) Communications Center following the settlement of a lawsuit filed by the family of a Glen Burnie woman who was killed after police dispatchers allegedly mishandled a 9-1-1 call to help her. For more information on MAAP visit the APCO MAAP section.
APCO Project 41 Hosts Industry Representatives
Project 41 - LOCATE VoIP (Voice over Internet Protocol) and Emerging Technology Location Delivery Challenges (LOCATE-VoIP) recently kicked off with an initial meeting of the Project’s Steering Committee in Orlando, Fla. More information on Project 41.
Minimum Training Standards for Public Safety Communications Training Officer
Public safety communication services are offered every day in a dynamic environment of ever-changing political, technological and social expectations. The APCO Call Center Standards/Training Committee is charged with continued monitoring of the existing training requirements. In addition, the committee makes proposed revisions as necessary in order to remain current, best practices for calltaking and dispatch training.
The committee has recently focused its efforts on establishing a Minimum Training Standard for Communications Training Officers. Following the same course as with developing the recently adopted Minimum Training Standard for First-Level Supervisor, the committee has gathered current training standards and curricula from across the nation to determine a baseline standard.
A draft standard has been written and is available for your perusal and comments.
The committee urges you, the membership, to take this opportunity to review these standards and provide comments and suggestions for them to consider.
Don’t let us down! We count on your candor and your participation as we move forward.
APCO APPROVED AS ANSI ACCREDITED STANDARD SETTING BODY
August 31, 2006, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International announced today its approval as an American National Standards Institute (ANSI) accredited standard setting body. "The accreditation of the Association of Public-Safety Communications Officials International under its own operating procedures for documenting consensus on proposed American National Standards has been approved, effective August 29, 2006," the letter from ANSI said. Read More
VALLEY COMMUNICATIONS RECEIVES APCO P33 CERTIFICATION
August 17, 2006, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International announced that Valley Communications Center in Kent, Wash. is being recognized as having achieved certified compliance in meeting or exceeding the APCO Project 33 - Revised Minimum Training Standards for Public Safety Telecommunicators.
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APCO ANNOUNCES PROJECT 41
New APCO Project to Address VoIP and Emerging Technology Location Delivery Challenges
August 21, 2006, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International announced today the establishment of APCO Project 41 - VoIP and Emerging Technology Location Delivery Challenges. The new APCO project will be a part of Project LOCATE (Locate Our Citizens At Times of Emergencies) and will address the impact upon operational practices facing the public safety communications community specific to Voice over Internet Protocol (VoIP) and related technologies.
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APCO WIRELESS ACCURACY TESTING DISCOVERS CRITICAL INFORMATION TO THE 9-1-1 CALLER IN CRISIS AND IDENTIFIES NEED FOR PARTNERSHIPS AND EDUCATION TO IMPROVE THE QUALITY AND INTERPRETATION OF LOCATION INFORMATION
August 22, 2006, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International today reinforced the need for greater partnerships and public education on the level of service provided for emergency calls from wireless phones following the review of the results of its Project LOCATE'S (Locate Our Citizens At Times of Emergencies) wireless accuracy testing.
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APCO RELEASES TRAINING STANDARDS FOR SUPERVISORS
August 24, 2006, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International released the Minimum Training Standards for Public Safety Communications First-Level Supervisor. The focus of the Minimum Training Standards for Public Safety Communications first-Level Supervisor, a follow up to the Project 33 Minimum Training Standards for Public Safety Communications Telecommunicator (APCO 2005), is to provide training necessary to foster levels of consistency for supervisory staff, as well as to promote the leadership role of the supervisor in a public safety communications center.
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