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Testimonials


"I was extremely nervous at the beginning of this course. The instructor made me feel comfortable so that I was able to participate and interact with the class on a comfortable level."

Norma Jean G.
Lafayette, LA
PST 1 Student

 

 

 


Active Shooter Incidents for Public Safety Communications
Communications Training Officer Instructor (CTOI)
Communications Training Officer (CTO)
Communications Center Supervisor (CCS)
Customer Service in Today's Public Safety Communications Center
CISM: Group Crisis Intervention
Emergency Medical Dispatch Concepts (EMDC)
Emergency Medical Dispatch
Emergency Medical Dispatch Instructor (EMDI)
Fire Service Communications (FSC) 1
Fire Service Communications Instructor (FSCI)
Leadership Certificate Program - Registered Public-Safety Leader (RPL)
Public Safety Telecommunicator Instructor (PSTI)
Public Safety Telecommunicator (PST) 1, 6th Edition
Telecommunicator's Role in Homeland Security
Radio Technician Test
Peoplesafe® RF Safety Training
Stress in Emergency Communications: Recognition, Reduction and Management


Don't see a class scheduled in your local region? Download an Institute Cohost Application to bring APCO Institute to your community. To view the application (27K PDF) you will need a copy of the Adobe Acrobat Reader.

All dates and locations shown are tentative and are subject to change. Classes may be cancelled up to two weeks prior to the published date at the Institute's discretion. The decision to confirm or cancel a Co-Host class is made 3 weeks prior to the class starting date and is dependent on the number of registrations received. Therefore, it is important that you register your student(s) as soon as you know they will be attending.

Your method of payment MUST accompany your registration. We accept credit cards, checks and purchase orders. If you plan on mailing a check or issuing a Purchase Order, your registration will be held aside until your check is received or your PO is faxed to us. Please fax the PO to 386-322-9766. Be sure to include the student(s) names on the PO or check. Once we receive your PO or check, your registration(s) will be finalized. If you have any questions or concers, please call the Institute at 888-272-6911.

To register on-line, click on the circle in front of the class and then click on Submit at the bottom of the page. Fill out the registration form and submit it to complete the registration. This form must be completed for each class in which you wish to enroll. You may download a registration form in PDF format and FAX it to 386.322.9766 or mail it in. You will need the Adobe Acrobat Reader to view the file.

LATE FEE: Any registration received within ten (10) days of the class start date is subject to a $25.00 late registration fee, and must be included with the tuition payment. This does not apply to the Radio Tech test.

All cancellations must be submitted in writing.

Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund minus a $25.00 administrative fee. Cancellations less than 21 days before the class will receive a 50% tuition refund.

No shows or cancellations the first day of class are not eligible for a refund.

This policy applies to all APCO Institute courses and seminars.

The Institute Online provides access to APCO courses at a place and time convenient to you through technology. Students who enroll in Institute Online classes will be assessed a $50 Distance Learning fee.

All courses are subject to an APCO International member discounted price for members in good standing. Contact the APCO Institute for more details.

Updated 5/12/09

Direct questions and comments to: APCO Institute

If you are interested in signing up for any of our Web Seminars click here.

 
Pre-Conference Courses
Course Class Location Class # Dates
Communications Training Officer Las Vegas, NV 27066 Aug 14-16, '09
Communications Center Supervisor Las Vegas, NV 27067 Aug 14-16, '09
Active Shooter Las Vegas, NV 27068 Aug 16, '09
CISM: Group Crisis Intervention Las Vegas, NV 27297 Aug 14-15, '09
Stress in Emergency Communications: Recognition, Reduction and Management Las Vegas, NV 27406 Aug 16, '09
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*Public Safety Telecommunicator 1 (PST1 ) Instructor
6th Edition

*To take this course you must have successfully completed the
Public Safety Telecommunicator 1, 6th Edition student course.

Price: $459       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25582
Starts Jul 29, '09
  Institute Online
(Web Class)
25598
Starts Aug 26, '09
  Institute Online
(Web Class)
25678
Starts Sep 30, '09
  Snowshoe, WV 27452 Oct. 12-16, '09
  Institute Online
(Web Class)
25688
Starts Oct 28, '09
  Institute Online
(Web Class)
25766
Starts Nov 25, '09
  Institute Online
(Web Class)
25776 Starts Dec 30, '09
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Public Safety Telecommunicator 1 (PST1) Course
6th Edition
Price: $309       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25586 Starts Aug 5, '09
  Institute Online
(Web Class)
25672 Starts Sep 2, '09
  Medina, OH 26923 Sept 7-11, '09
  Gardendale, AL 27666 Sept 14-18, '09
  Oak Creek, WI 27540 Sept. 28 - Oct. 2, '09
  Charlestown, RI 27453 October, 5-9, '09
  Institute Online
(Web Class)
25682 Starts Oct 7, '09
  Institute Online
(Web Class)
25692 Starts Nov 4, '09
  Institute Online
(Web Class)
25770 Starts Dec 2, '09
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*Communications Training Officer Instructor
*To take this course you must have a
Communications Training Officer course certificate.

Price: $459       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25584 Starts Jul 29, '09
  Institute Online
(Web Class)
25613 Starts Aug 26, '09
  Conway, AR 27177 Sep 14-18, '09
New Date!
  Institute Online
(Web Class)
25680 Starts Sep 30, '09
  Institute Online
(Web Class)
25690 Starts Oct 28, '09
  Institute Online
(Web Class)
25768 Starts Nov 25, '09
  Columbus, OH 26683 Dec 7-11, '09
  Institute Online
(Web Class)
25778 Starts Dec 30, '09
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Communications Training Officer
Price: $259       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
Columbus, OH 26678 Jul 14-16, '09
Park City, UT 26884 Jul 14-16, '09
Atlanta, GA 27329 Jul 27-29, '09
  Institute Online
(Web Class)
25587 Starts Aug 5, '09
Las Vegas, NV
Pre-Conference
27066 Aug 14-16, '09
  Institute Online
(Web Class)
25673 Starts Sept 2, '09
  Sheboygan, WI 27674 Sept 8-10, '09
  Sebastian, FL 26699 Oct 6-8, '09
  Institute Online
(Web Class)
25683 Starts Oct 7, '09
  Silver Spring, MD 26504 Oct 20-22, '09
  Oak Creek, WI 27541 Oct 21-23, '09
  Institute Online
(Web Class)
25693 Starts Nov 4, '09
  Santa Rosa, CA 27511 Nov 4-6, '09
  Institute Online
(Web Class)
25771 Starts Dec 2, '09
  Amarillo, TX 27639 Dec 14-16, '09
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Communications Center Supervisor
Price: $349       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25575 Starts Jul 8, '09
  Institute Online
(Web Class)
25588 Starts Aug 12, '09
Las Vegas, NV
Pre-Conference
27067 Aug 14-16, '09
  Institute Online
(Web Class)
25674 Starts Sep 9, '09
  Provo, UT 27289 Sep 14-16, '09
  Institute Online
(Web Class)
25684 Starts Oct 14, '09
  Alexandria, IN
27638 Oct 21-23, '09
  Institute Online
(Web Class)
25762 Starts Nov 11, '09
  Institute Online
(Web Class)
25771 Starts Dec 9, '09
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Customer Service in Today's Public Safety Communications Center
Price: $249       Member Discount $20     
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
27739 Starts July 22, '09
  Institute Online
(Web Class)
27765 Starts September 16, '09
  Institute Online
(Web Class)
27766 Starts November 18, '09
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CISM: Group Crisis Intervention
Price: $199       Member Discount $20      
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Las Vegas, NV 27297 Aug 14-15, '09
  Oak Creek, WI 27645 Oct 15-16, '09
  Titusville, FL 27754 Dec 7-8, '09
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EMD Concepts
Price: $199       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.

EMD-Concepts can no longer be used as a prerequisite to the Emergency Medical Dispatch Instructor course. Those wishing to become an EMD Instructor must complete an APCO EMD course that is now available online.

Please note: Completion of EMD Concepts will not result in an individual being certified as an APCO Institute Certified Emergency Medical Dispatcher. This is an awareness level course only. Anyone wishing to become an APCO Institute Certified EMD will still need to successfully complete the APCO Institute Emergency Medical Dispatch Course.

Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25597 Starts Aug 19, '09
  Institute Online
(Web Class)
25775 Starts Dec 16, '09
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Emergency Medical Dispatch (EMD)
*To take this course you must provide the following:
    - Documentation of current certification in CPR from
      the American Heart Association, American Red Cross or equivalent
    - Documentation of completion of a formal basic telecommunicator program
Price: $379       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
FULL   Institute Online
(Web Class)
26878 Starts Jul 15, '09
  Institute Online
(Web Class)
26879 Starts Aug 19, '09
  Institute Online
(Web Class)
26880 Starts Sep 16, '09
  Institute Online
(Web Class)
26881 Starts Oct 21, '09
  Institute Online
(Web Class)
26882 Starts Nov 18, '09
  Institute Online
(Web Class)
26883 Starts Dec 16, '09
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*EMD Instructor
*To take this course you must have the following:
    - APCO Institute Emergency Medical Dispatch Certification
    - CPR Certification
    - Basic EMT Certification (for Candidates wishing to instruct the medical portion
      of the course or wishing to instruct the entire course alone)
    - Completion of a formal basic telecommunicator training program
Price: $459       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25585 Starts Jul 29, '09
  Institute Online
(Web Class)
25614 Starts Aug 26, '09
  Institute Online
(Web Class)
25681 Starts Sep 30, '09
  Institute Online
(Web Class)
25691 Starts Oct 28, '09
  Institute Online
(Web Class)
25769 Starts Nov 25, '09
  Institute Online
(Web Class)
25779 Starts Dec 30, '09
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Fire Service Communications 1st Edition
Price: $379       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25576 Starts Jul 8, '09
  Institute Online
(Web Class)
25589 Starts Aug 12, '09
  Institute Online
(Web Class)
25675 Starts Sep 9, '09
  Romeoville, IL 27738 Sept. 28 - Oct. 1, '09
  Institute Online
(Web Class)
25685 Starts Oct 14, '09
  Institute Online
(Web Class)
25763 Starts Nov 11, '09
  Titusville, FL 27749 Nov 16-19, '09
  Institute Online
(Web Class)
25773 Starts Dec 9, '09
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*Fire Service Communications Instructor 1st Edition
*To take this course you must have successfully completed the
Fire Service Communications, 1st Edition student course.

Price: $459       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25583 Starts Jul 29, '09
  Institute Online
(Web Class)
25599 Starts Aug 26, '09
  Institute Online
(Web Class)
25679 Starts Sep 30, '09
  Institute Online
(Web Class)
25689 Starts Oct 28, '09
  Institute Online
(Web Class)
25767 Starts Nov 25, '09
  Institute Online
(Web Class)
25777 Starts Dec 30, '09
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Stress in Emergency Communications: Recognition, Reduction, and Management Course
Price: $150       Member Discount $20      
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Las Vegas, NV 27406 Aug 16, '09
  Oak Creek, WI 27644 Oct 14, '09
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The Telecommunicator's Role in Homeland Security
Price: $199       Member Discount $20      Institute Online Class add $50
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
25596 Starts Aug 19, '09
  Sebastian, FL 26700 Oct 9, '09
  Institute Online
(Web Class)
25774 Starts Dec 16, '09
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Active Shooter Incidents for Public Safety Communications
Price: $199       Member Discount $20
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
Columbus, OH 26681 Jul 17, '09
  Richardson, TX 27326 Jul 29, '09
  Richardson, TX 27327 Jul 30, '09
Las Vegas
Pre-Conference
27068 Aug 16, '09
  West Palm Beach, FL 27337 Sep 14, '09
  West Palm Beach, FL 27338 Sep 15, '09
  Sebastian, FL 26698 Sep 18, '09
  Winnemucca, NV 27185 Sep 22, '09
  Winnemucca, NV 27186 Sep 23, '09
  Oak Creek, WI 27542 Oct 6, '09
  Conway, AR 27218 Oct 8, '09
  Alexandria, IN 27636 Oct 19, '09
  Alexandria, IN 27637 Oct 20, '09
  Ponca City, OK 27714 Oct 29, '09
  Gurnee, IL 27709 Nov 2, '09
  Gurnee, IL 27710 Nov 3, '09
  Titusville, FL 27753 Nov 20, '09
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Leadership Certificate Program
Registered Public-Safety Leader
By Invitation Only
    
Price: $995
Register Conf Class Location Class # Dates
  Institute Online
(Web Class)
26838 Starts Jul 15, '09
  Institute Online
(Web Class)
27296 Starts Oct 14, '09
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Radio Tech Test for the Public Safety Radio Technician Certificate
Price: $99       Member Discount $20     
A √ in the Conf column indicates class is Confirmed to begin as scheduled.
Classes are normally confirmed about 3 weeks prior to the start date.
Register Conf Class Location Class # Dates
  Online Test 26293 June 2009
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Peoplesafe® RF Safety Training
*** Special Pricing through December 31, 2008: $125 ***
Price: $325       Member Discount $75     
For the APCO member discount enter this promotion code when registering: APCOps08
This is an on-demand test
For this course click here to register
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